“Micpoint is capable of offering its clients a comprehensive service that enables them to manage the growing complexity of telecommunications and to reduce costs. Additionally it is a very enthusiastic partner with a clear vision on the market, a superior level of expertise and focus on delivering customer value”, states Ron van Valkengoed, Managing Director of Ezwim.

Ed Moné, Managing Director of Micpoint is very pleased that his company has been awarded 2009 Ezwim Partner of the Year; “The Ezwim integrated suite of services in the field of telecom cost and service management enable Micpoint to offer clients advanced services as well as unique content in a Micpoint look and feel.”

The annual Ezwim Partner of the Year Award underlines the ambition of Ezwim to achieve success in cooperation with business partners.

About Ezwim

Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim services enable dramatic telecom cost reductions and process efficiencies.

More information

Ezwim
Wendy van Meer, Marketing Manager
Tel. +31 20-8884388
Email: wvanmeer@ezwim.com

Amsterdam, October 7, 2009 – Ezwim, a leading global provider of Telecom Management Services for enterprises and operators, today announced the availability of Release 10 of its Total Telecom Management (TTM^TM) services. The new release brings together all elements of a professional telecom management service and enables customers to access spend, inventory and service management information. Release 10 has a state of the art user interface (UI), is browser independent and offers an unmatched performance.

Ezwim’s new release provides customers instant access to detailed telecom parameters across the enterprise and enables them to optimize telecom resources and service management; improved dashboards provide unique business intelligence perspectives. Telecom managers of multinationals will be able to generate aggregated reports of their total global telecom spend and pull necessary information about their offices around the world, while local telecom managers, cost center managers and end users will be able to benefit from premium, localized telecom management services in their respective language and currency.

“Implementing a telecom management solution has become a critical business strategy for enterprises to manage and optimize telecom resources,” says Ron van Valkengoed, Managing Director of Ezwim. “With Release 10 Ezwim sets a new standard in telecom management services. We give our customers access to an integrated platform rather than to a stovepipe application; our service gets our customers started with professional telecom management in weeks rather than months.”

Key characteristics and benefits of Release 10 include:

• Integration and scalability – Ezwim offers a tightly integrated suite of services in the fields of telecom cost and service management. The Ezwim vision on architecture guarantees both unlimited scalability and integration.
• Role-based business intelligence – Dashboards provide in-depth reporting of key telecom KPI’s. Release 10 distinguishes financial, administrative and employee dashboards; all end-users have instant access to the most relevant information for their respective role.
• Cost control – Release 10 offers new and improved cost control functionalities. The service now also enables budget allocation per user group. Budget reports display users who have exceeded their budget with filter search features. Additionally split cost per user offers better insight into private / business cost for telecom users.
• State of the art user interface and usability – Release 10 features a completely redesigned user interface and improved navigation. The optimized user experience and performance ensures a reliable and productive experience for our users. Improved metrics and analytics enable sound decision making. Release 10 supports Internet Explorer, Google Chrome, Opera, Firefox and Safari on both PC and Mac.
• Security, data protection & privacy – Ezwim has full compliance to the EU’s strict data protection and privacy directive and to local fiscal and privacy regulations. Its upcoming ISO 27001 certification is a key differentiator in the market.
• Service Oriented Architecture (SOA) – Through Ezwim’s SOA architecture, customers access inventory, spend and service management information directly from their own internal applications. Standard API’s for the most relevant Telecom entities are available.

“We want our customers to experience the success possible with premium Telecom Management Services,” said Hein Remmen, Product Manager of Ezwim. “We help our customers to reduce their telecom spend and optimize their telecom resources. The voice of the client has been the driving force of this renewed service.”

About Ezwim
Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs.  Ezwim services enable dramatic telecom cost reductions and process efficiencies.

For more information contact:
Wendy van Meer, Marketing Manager
Tel: +31 (0)20 888 4388
Email:  wvanmeer@ezwim.com

(DALLAS, Texas) September 14, 2009 – As if the recession wasn’t bad enough … the iPhone, Blackberry and other mobile devices are chipping away at corporate bottom lines.

Multi-nationals are overspending millions because management of international based mobiles is perceived as just too complicated.

According to TAG, a U.S.-based telecom expense management company with Fortune 500 clients, several factors are to blame:

• The rapid unmonitored proliferation of mobile phones as a business device … with companies lacking a centralized tool to evaluate and control costs
• Personal use on corporate mobile devices is more common than ever
• Data (texts, e-mail, downloads between and to devices) is a growing cost category
• Overages occur for multiple billing periods unchecked or uncorrected
• Privacy laws, worker unions, language barriers, and currency conversions add to the complexity

TAG founder and CEO Dieter Thompson says U.S. multinationals have been slow to react to the growing problem. “Wireless technology is nothing new to the enterprise, but tracking the expenses of those technologies has become more challenging as wireless devices have evolved from simple text and voice services to enterprise computing assets,” Thompson explains.

But a joint effort between TAG and Netherlands-based global telecom leader Ezwim is ready to solve that problem by offering U.S.-based multinationals a service that European companies have successfully used for the last decade.

“The basic problem that multinationals face is that it is hard for them to understand and manage their total cost of mobile communications,” said Ron van Valkengoed, CEO of Ezwim.

“In Western Europe many multinationals are seeing the benefit of central management of telecommunications as complexity is growing and the Ezwim services were developed to provide them with a truly global service. It addresses their need of insight and control of telecommunications with advanced reporting and management tools while being in compliance with local regulation around data protection, security and fiscal aspects. We are very proud of our partnership with TAG. The Ezwim Software-as-a-Service (SaaS) offers TAG’s customers the best service in terms of functionality, usabilility, performance and TCO,” van Valkengoed adds.

Recent study, historical data validates findings
A 2009 Aberdeen study sponsored by TAG validates the historical data TAG and EZWIM have collected in their case studies, as well as their general findings regarding wireless expense management.

According to the study, “Mobile services are becoming increasingly complicated. As the cell phone has transformed into a smart phone, new sets of services are available that were not before on previous bills.

These services can include location based services (LBS), mobile data connections, mobile applications, photo capabilities, and mobile messaging capabilities. As these charges have joined the already-numerous line items related to domestic voice, long distance, international roaming, text messaging, phone features, and related taxes and surcharges, wireless invoices have steadily grown in their size and scope.”

“TAG mobility expert David Schofield agrees that U.S. multinationals are missing an opportunity to save millions of dollars and maintain those savings. “What used to be a very time consuming and painstaking process puts each region on a single reporting platform, and is made easy with a centralized technology solution implementing ISO 27001 for information security,” he explains. “We are really excited about the potential of our relationship with Ezwim to mirror the success and savings European-based corporations have realized the last several years. Clients start saving with this solution and manage to avoid going back in time by keeping this solution in place through operational management excellence.”

About TAG
Dallas-based TAG, a wholly-owned subsidiary of Alcatel-Lucent, specializes in the procurement of telecommunications services including voice, data, wireless, internet, local, and international services for national and multi-national companies. TAG’s mission is to provide its clients with a maximum return for their telecommunications investment. TAG’s people, process and proprietary tools help clients achieve savings and optimal performance for the duration of their telecommunications contract.

About Ezwim
Ezwim, a global leader in Telecom Management provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim services enable dramatic telecom cost reductions and process efficiencies.

More information
Wendy van Meer, Marketing Manager
Ezwim
Tel: +31 (0)20 888 4388
Email: wvanmeer@ezwim.com 
Website: http://www.ezwim.com

Amy Power
TAG                                                                          
Tel: (214) 693-2146                                            
Email: amy@powerpublicrelations.com       
Website: http://www.i-tag.net

Amsterdam, September 8, 2009 – Ezwim, a leading global provider of Telecom Management Services for operators and enterprises, today announced its results for the first half of 2009.

The company experienced organic growth of over 30 percent compared to the Monthly Recurring Revenue (MRR) in the first half of 2008; profitability in excess of 30 percent.

Ezwim indicates as key growth drivers:

• 28 new and extended customer contracts.
• Strong uptake of Ezwim’s Telecom Expense Management (TTM™ , MNC™) and Telecom Service Management (TSM™) services to help global enterprises to manage telecommunications effectively around the world. 
• International partnerships; new partners include the largest billing service provider in the Middle East and a large global network integrator.

Ezwim is the European telecom management market leader and has more devices under management in Europe, directly and indirectly through partners using its tool, than any other vendor; this was recently confirmed by a leading industry analyst report.

Strong increase of international revenue reflects Ezwim’s ability to deliver telecom management services across the world; the Software-as-a-Service offering offers the most complete and user-friendly telecom management services in the industry. Ezwim enables enterprises to centrally control costs and drive service excellence through process automation across the organization. Customers enjoy the benefits of Software-as-a-Service, which includes: implementation in weeks, low total cost of ownership with no upfront investment and excellent performance covered by SLA’s. Ezwim has full compliance to Europe’s strict data protection and privacy regulations, and local regulations with regards to VAT and private and business cost allocation. Its upcoming ISO 27001 certification is a key differentiator in the market.

“Strong organic growth is a tremendous accomplishment in this tough economy,” says Ron van Valkengoed CEO of Ezwim. ”Our success is a tribute to our ability to deliver high and sustainable value to our clients as we enable enterprises to manage their telecommunications effectively across the world; we are confident that we will continue our growth.”

Ezwim will continue to focus on organic growth through direct sales and global strategic partnerships, and inorganic growth through acquisitions.

About Ezwim
Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs.  Ezwim services enable dramatic telecom cost reductions and process efficiencies.

For more information contact:
Wendy van Meer, Marketing Manager
Tel: +31 (0)20 888 4388
Email:  wvanmeer@ezwim.com

According to the Gartner report, “2009 and 2010 will be breakout years, as companies based in Western Europe, with assets and expenses within that region, start to adopt TEM services in greater numbers.”

“We believe there is a growing need for TEM services in Europe, says Ron van Valkengoed, Managing Director of Ezwim. “Ezwim is the European market leader and has more devices under management in Europe than any other vendor; we are in a strong position to benefit from the growth in Europe in 2009 and 2010. In my opinion, Gartner’s “Promising” rating and our strong roots in Europe strengthen our believe that we will continue to build on our leading position.”

(1) Gartner, Inc. MarketScope for Telecom Expense Management by Eric Goodness et al, June 22, 2009

About the MarketScope

The MarketScope is copyrighted 2009 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Ezwim

Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim services enable dramatic telecom cost reductions and process efficiencies.

For more information contact:

Wendy van Meer, Marketing Manager
Tel: +31 (0)20 888 4388
Email: wvanmeer@ezwim.com
http://www.ezwim.com

The Ezwim Telecom Monitor is an annual research of interesting facts surrounding the usage of corporate mobile phones. The last research shows that the number of corporate mobile phones increased in 2008 by 13%. Private usage of the corporate mobile phone is 28%. Another key conclusion from the Ezwim Telecom Monitor is that enterprises follow the trends in the consumer markets; flat fee voice & data bundles grow strongly in popularity. Download the Ezwim Telecom Monitor for the complete analysis.
 

About Ezwim
Ezwim provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim services enable global organizations to gain visibility into, and control over the mobile and fixed communications assets and costs.

Learn more

Amsterdam, April 7 2009 – Simmplus, a Managed Mobile Communication Service provider, has been selected as Ezwim’s Partner of the Year 2008. Simmplus (www.simmplus.com) was recognized for their successful and service-oriented approach in selling and implementing fully managed mobile services across Europe. Telecom cost management is a core focus of Simmplus, the company helps its clients to control costs by offering them insight into costs and transparent reporting. This focus does not only result in new clients but also in the Ezwim Partner of the Year Award.

Ron van Valkengoed, Managing Director of Ezwim: “We offer Telecom Management services globally and reliable partners are very important to Ezwim. Simmplus does not only help us to realize our commercial targets but also to increase awareness for professional telecom cost management services among enterprises. Their dedication and achievements across Europe makes Simmplus the well deserved winner.”

Jurriaan Roeland, Sales Director of Simmplus is very pleased that his company has been awarded Ezwim Partner 2008; “This award is not only a recognition of our approach to customer service, but also for our successful cooperation with Ezwim.
Satisfied customers are the best proof of our joint success; telecom cost control is nowadays very high on the corporate agenda and our results in 2008 offer good perspectives for our joint proposition in 2009.”

About Ezwim
Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim services enable dramatic telecom cost reductions and process efficiencies.

More information:
Ezwim
Wendy van Meer, Marketing Manager
Tel. +31 20-8884388
Email: wvanmeer@ezwim.com

Amsterdam, 26 March 2009 – Atlantic Telecom, supplier of telecommunication services selects Ezwim, a leading Software-as-a-Service (SaaS) provider for Telecom Management services, to deliver online bill presentment to its consumer and enterprise customers. The Ezwim services will enable Atlantic to offer a comprehensive Telecom Management service to its clients including advanced analysis, split billing and cost allocation.

Ezwim will establish 2 key enhancements for Atlantic:

• Online bill presentment for consumer and corporate customers.
• Advanced online telecom analysis to help clients gain insight into their telecommunication services.

“Atlantic Telecom currently experiences strong growth, especially in its business segment. We focus on online billing as well as bringing new services to market like DSL and mobile services”, says Marc van Bracht, Financial Manager of Atlantic Telecom. “In our current growth phase Ezwim is the best possible managed service partner and very important for the upcoming service introductions. The company has extensive experience in realizing online bill presentment solutions that enable large numbers of users to access telecom information for both fixed and mobile telecommunications. Additionally Ezwim’s services support both fixed and mobile telecommunications.”

Ron van Valkengoed, Managing Director of Ezwim is very pleased with Atlantic Telecom’s choice for Ezwim: “We are very proud to be able to help Atlantic Telecom in realizing its strategic objectives; the customer friendly web services will help Atlantic to distinguish themselves in the market. Our Software-as-a-Service model represents a particular benefit to Atlantic as we offer a complete outsourced on-demand solution that will help them to gain a competitive edge in the market.”

About Ezwim
Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim services enable dramatic telecom cost reductions and process efficiencies.

About Atlantic Telecom
Atlantic Telecom is a full-service provider for fixed telephony offering a range of telecom services like CPS, analogue and ISDN lines, fixed lines, 0800/0900/088-numbers, SMS services, conference call services and Fax to Email.

More information:
Ezwim
Wendy van Meer, Marketing Manager
Tel. +31 20-8884388
Email: wvanmeer@ezwim.com

Atlantic Telecom
Marc van Bracht, Financial Manager
Tel +31 478-555660
Email: marc.vanbracht@atlantic.nl

Amsterdam, 24 March 2009 – Ezwim today announced that Stork, a global player in the Aerospace and Technical Services industry, has selected Ezwim’s Telecom Service Management (TSM™) service to streamline and standardize the MACD processes of telecom devices and subscriptions for more than 150 Stork subsidiaries. Stork selected TSM™ because the web-based service allowed them to automate telecom service management across the organization. The workflow solution automates telecom service requests like new devices, subscription changes and incidents (lost phone, broken handset etc.); it will improve task coordination and reduce costs.

Ezwim teamed with service provider partner Micpoint to implement the new service for Stork. TSM™ is fully integrated with Ezwim’s Telecom Expense Management services allowing Stork to have a complete Telecom Management service.

“Ezwim and service provider Micpoint are able to incorporate the very specific Stork business requirements and deliver a comprehensive and easy to use Telecom Management service which saves us > 75% of our time spend on ordering handsets, managing SLAs and keeping track of incidents reported from our end users” Betty Offermans said, Betty is responsible for the largest Stork Subsidiary “Stork Industry Services” and manages around 25% of Stork’s Mobile estate located at 12 locations.

Ezwim Telecom Service Management (TSM™) is an easy, flexible and integrated workflow solution that results in improved productivity, increased accountability and keeps all telecom service requests in one place. TSMTM is designed for enterprises operating in a complex multinational environment, dealing with many 3rd party vendors like operators, logistics providers, etc. It offers enterprises the flexibility to streamline unique telecom management processes into a transparent set of workflows, catalogues and SLA’s. The service enables easy integration through web services with external and internal systems.

“Ezwim’s services will enable Stork to reduce costs, enhance productivity and enables a faster job turnaround”, said Ron van Valkengoed, Managing Director at Ezwim. “The opportunity for TSM™ is significant as service management is becoming more complex due to the introduction of innovative (e.g. mobile data) services. Our new service enables IT Service Management (ITSM) to extend into the telecom domain.”

About Ezwim
Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim services enable dramatic telecom cost reductions and process efficiencies.

For more information contact:

Wendy van Meer, Marketing Manager
Tel: +31 (0)20 888 4388
Email: wvanmeer@ezwim.com
http://www.ezwim.com

Amsterdam, February 5 – Ezwim, a leading Software-as-a-Service (SaaS) provider for Telecom Management Services to enterprises and operators, today announced the sixth year in a row of double digit growth and has achieved 12 consecutive quarters of net profitability in 2008. Ezwim reports a Monthly Recurring Revenue growth of 57% in 2008; international sales increased over 300 percent. The growth demonstrates the increased market demand for Telecom Management services to help enterprises control telecom costs.

New business represents a mix of enterprise and operator customers delivered through direct sales and channel partners, both domestically and internationally. In 2008 Ezwim announced major partnerships with Sympac, KPN’s European mobile service provider and Telfort. In May Ezwim launched the MNC™ Portal, Ezwim’s service to help global enterprise to optimize and manage telecom cost and service around the world. Additionally Ezwim introduced Telecom Service Management (TSM™) service, a workflow management service that enables enterprises to automate telecom processes. The introduction of Ezwim’s add-on services boosted both new sales and increased business within Ezwim’s existing customer base.

“Ezwim had a very good year, and a good start to 2009”, said Ron van Valkengoed, Managing Director at Ezwim. “These results reinforce our confidence in Ezwim’s ability to perform well in today’s challenging global economy. Our performance is a tribute to our ability to deliver Telecom Management Services that deliver genuine value to our clients and the international positioning of our company gives us a competitive edge. We enjoy a growing recurring revenue, are cash flow positive and debt-free; we are confident that we will continue our growth in 2009.”

The recent announcement of Ezwim’s partnership with Texas based Movero to deliver a joint mobile lifecycle management service will strengthen Ezwim’s position in the US market. Additionally AOTMP nominated Ezwim for the “Innovation Award”, recognizing telecom & IT Management excellence.

In 2009 Ezwim will continue to focus on organic growth through direct sales and global strategic partnerships and selective acquisitions. Also margin improvement will remain an important priority for the company.

About Ezwim

Ezwim, a global leader in Telecom Management, provides Telecom Expense Management and Telecom Service Management software to enterprises and operators. Ezwim’s Software-as-a-Service (SaaS) solution enables global organizations to gain visibility into, and control over, the mobile and fixed communications assets and costs. Ezwim services enable dramatic telecom cost reductions and process efficiencies.

For more information contact:
Wendy van Meer, Marketing Manager
Tel: +31 (0)20 888 4388
Email: wendyvanmeer@ezwim.com
http://www.ezwim.com