The Hague, February 11th 2008 - Sympac, KPN’s European mobile service provider, has joined forces with Ezwim, a leading Software-as-a-Service provider, to introduce a new Telecom Expense Management service that gives multinational companies unrivalled insight into their costs – and enables them to take control of their telecom spending like never before.

The move is an exciting development for multinational companies that are determined to squeeze maximum value from their European mobile communications. And with research having found that over 50% of enterprises don’t know what they spend on mobile communications – yet more than 40% know it will be more in the future – there are plenty of savings to be made.

Transparent international reporting and total cost of ownership are key aspects of Sympac’s service and the new Telecom Expense Management takes these to an even higher level. An integral part of Sympac’s proven online Webservices, the new service includes a number of standout features that will give Sympac customers an even deeper insight into what they spend on mobile communications. Key features include: 

• One bill in one format, available online, any time, any where 
• Advanced measurement and management information on usage analysis (trend reporting, user reporting) 
• Cost allocation per subsidiary, cost centre, and more sublevels 
• Service Level Agreement reporting 
• Fleet management services for improved auditability of all included assets 
• End-user access to promote cost awareness 
• Split billing according to private and business use 
• Bank/payroll collections for private use

Particularly exciting are the split-billing and bank and/or payroll collection possibilities. With split billing, Sympac can divide mobile usage into business and private usage according to the telecom manager’s, or even the end-user’s, criteria. Sympac can separate business and private calls, and even ensure that the business and personal elements are billed and paid accordingly, via a third party.

• The Telecom Expense Management service offers a number of other benefits as well, including: 
• Significantly reducing the cost of processing expense claims (employee and administrator time) 
• Making it easier for users to allocate calls as private or business, so increasing productivity 
• Improving management control by making corporate policies easier to enforce centrally and automatically

“The basic problem facing multinationals is that it can be hard for them to understand and manage their total cost of mobile communications,” said Niek de Jong, Marketing Director of Sympac. “This is why we place so much emphasis not just on tariffs and eliminating hassle, but also on reporting and management tools. Our Telecom Expense Management service is excellent in this regard and offers our customers new opportunities to further reduce their total cost of ownership.”

“Ezwim’s reporting tools are the most advanced there are,” said Ron van Valkengoed, CEO of Ezwim. “More and more multinationals are seeing the benefits of consolidation and centralisation, and the Ezwim tools were developed to provide them with a truly global service. It addresses their need to reduce TCO with new reporting and management tools, self-service and simplified fiscal compliance. We are very proud of our relationship with Sympac. Our Software-as-a-Service model enables easy integration and allows us to offer Sympac’s customers the best service in terms of functionality, performance and TCO.”

ABOUT SYMPAC
Sympac has been rewriting the telecom rules since 2005, when it began providing customised solutions for European mobile communications.

Working via its own network and through partner mobile network operators, Sympac is the only multinational service provider that delivers the same services and pricing structure across every major European country. Organisations employing 500 people or more can create their own mix of mobile voice, mobile internet and mobile data communication solutions, including hardware support and helpdesk services, so providing opportunities for multinational companies to significantly reduce their total cost of ownership.

Sympac is also the first European service provider to offer one contract, one contact and one bill. This gives companies an immediate view of their total spend – and the opportunity to reduce the total cost of their mobile communications. More information at: www.sympac.com
 
ABOUT EZWIM
Ezwim is a Software-as-a-Service provider delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to operators.

TEM services provide insight and telecom cost control and simplify the administration process by means of end-user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 1,000,000 end-users through its secure internet applications in an on-demand business model. Customers include Mexx, Epson and Tyco Electronics. More information at: www.ezwim.com

FURTHER INFORMATION
Sympac
Jacintha Verdegaal, Communication Manager
+31 (0)6 13263008
jacintha.verdegaal@sympac.com

Ezwim
Wendy van Meer, Marketing Manager
+31 (0)20 8884388
wvanmeer@ezwim.com

Amsterdam, February 7, 2008 - Ezwim, a leading Software-as-a-Service (SaaS) provider for Telecom Management Services to operators and enterprises, reports a 50 percent growth in revenues in 2007 compared to 2006. With these growth numbers Ezwim outperforms the market by 20 percent.

Ron van Valkengoed, CEO of Ezwim: “These figures prove that the market is aware of the necessity to professionally manage telecom spending. Both enterprises and operators need services to make telecom spending transparent and manageable. Ezwim has reinforced its market leadership in the field of Telecom Expense Management (TEM) in 2007. Our Software-as-a-Services model offers customers competitive advantages by means of a scalable and comprehensive solution that can be implemented quickly and without initial investments.”

The growth numbers are a result of winning new customers, both operators and enterprises, as well as the Pan European rollout of existing contracts. Furthermore, Ezwim reaps the fruits of the recent international expansion with the opening of its Glasgow office and the growth of reseller channels. Van Valkengoed foresees an ongoing increase in revenues as their Software-as-a-Service model grows in popularity among enterprises.

INFORMATION
Wendy van Meer, Marketing Manager
+31 (0)20 888 4388
wvanmeer@ezwim.com

NOTES
Ezwim is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to operators.

TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 1,000,000 end-users through its secure internet applications in an on-demand business model. Customers include Mexx, Epson and Tyco Electronics, as well as service providers Orange and Telfort.

Ron Valkengoed, CEO of Ezwim comments: “Our partners contribute highly to our success and to the awareness of the need to professionally manage telecom spending within enterprises. We are proud of all of them, but Fruit Mobile deserves the awards for doing an outstanding job in opening the UK market for Ezwim.”

Bill Crawford, CEO of Fruit Mobile adds: “We are very pleased to receive this award as recognition of our efforts over the last twelve months This represents the foundation of a strong and coherent approach to managing telecom spending: first gain cost control on the installed base before moving into mobile innovations. The Ezwim service provides, among others, split billing capabilities which is an important benefit in the UK. We are looking forward to many more years of working together with Ezwim in the UK market.”
FOR FURTHER INFORMATION:
Wendy van Meer, Marketing Manager
+31 (0)20 888 4388
wvanmeer@ezwim.com

NOTES
Ezwim is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to operators.

TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 1,000,000 end users through its secure internet applications in an on-demand business model. Customers include Mexx, Epson, as well as service providers Orange and Telfort.

Ezwim, a leading Software-as-a-Service (SaaS) provider for Telecom Management services to operators and enterprises, today announces the renewal of its contract with Telfort, a subsidiary of KPN Telecom and supplier of mobile telecommunications services.
Arjan Bakker, Billing Manager at Telfort, commented: “Ezwim and Telfort’s partnership dates back to 2003. Using Ezwim’s services, Telfort now delivers online bill presentment to its consumer and enterprise customers.
Our paperless billing strategy has not only resulted in saving paper, but also time and money which allowed us to pass savings on to our customers. Ezwim has proven to be the right managed services partner for Telfort; the company’s capability of supporting large numbers of users on its platforms, all seamlessly integrated with Telfort’s infrastructure, has enabled us to offer innovative services and at the same time strengthen our position as a value player in the mobile communications space.”

Another advantage to Telfort is the ability to offer a comprehensive Telecom Management solution to its enterprise customers that enables them to take control of telecom spend; benefits include web-based bill presentment, advanced analysis, split billing, cost allocation, and fleet management services.

The advantages extend to the private customer who can always access and analyse their invoice from the comfort of their own desk.

Ron van Valkengoed , Managing Director at Ezwim adds: “We are very proud to strengthen our relationship with Telfort. We enable Telfort to differentiate themselves in the market with user-friendly web services for its customer-base. Our Software-as-a-Service model represents a particular benefit to Telfort as we offer a complete outsourced on-demand solution that can support large numbers of users to access telecom information.”

INFORMATION
Wendy van Meer, Marketing Manager
+31 (0)20 888 4388
wvanmeer@ezwim.com

NOTES
Ezwim is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to operators.

TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 1,000,000 end-users through its secure internet applications in an on-demand business model. Customers include Mexx, Epson and Tyco Electronics, as well as service providers Orange and Telfort.

Ezwim (pronounced Easy-WIM), a leading Software-as-a-Service (SaaS) provider for Telecom Management services to operators and enterprises, today announces the launch of its Online Telecom Manager (OTM) service.

OTM is the first ever commercial Electronic Bill Presentment Service offered in a SaaS model enabling operators to deliver web-based bill presentment, advanced analysis, split billing, cost allocation, and fleet management services to enterprises.

Ezwim’s service boasts a service differentiator for operators as it supports the enterprise requirement for advanced telecom management tools that enable them to gain control over telecom spend through a web-based user-friendly service. OTM offers all the benefits of SaaS; low Total Cost of Ownership (TCO), managed service with strong Service Level Agreement (SLA), and continuous improvement of functionality and performance through customer insight. Additionally OTM can be operational within three months and offers seamless integration with the operator’s infrastructure.

Jean-Marc Provost, Product Manager at Ezwim, commented: “OTM allows operators to generate new revenue streams by offering advanced cost and service management services to enterprises, while reducing operational cost by eliminating the paper bill and making the Internet the first point of contact for bill enquiries. The SaaS model enables easy integration and Ezwim’s experience in supporting over a 1 million end users every month allows us the have the best service in terms of functionality, performance, and TCO.”

The launch of the Online Telecom Manager follows on from Ezwim’s recent international expansion with the opening of its Glasgow office. Ezwim is headquartered in Amsterdam - the Glasgow office is its second and will support Ezwim’s customers in the UK.

FOR FURTHER INFORMATION
Wendy van Meer, Marketing Manager
+31 (0)20 888 4388
wvanmeer@ezwim.com

NOTES
Ezwim is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to operators.

TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 1,000,000 end users through its secure internet applications in an on-demand business model. Customers include Mexx, Epson, as well as service providers Orange and Telfort.

Ezwim (pronouned Easy-WIM), a leading Software-as-a-Service (SaaS) provider for Telecom Expense Management services, today announces the launch of its latest office – in Glasgow, Scotland. Headquartered in Amsterdam, the new UK base is Ezwim’s second office and will provide Telecom Expense Management sales services.

Since it was founded in 2001, Ezwim has earned the confidence of global and European mobile operators and enterprises including Telfort, Capgemini, Starbucks, Vopak, DHV, Thomas Cook, UWV, Adidas, Tyco Electronics, Budelpack and boasts an impressive client list. Ezwim offers its services throughout Europe from its head office in Amsterdam and through partnerships in European countries.

Ron van Valkengoed, Managing Director at Ezwim, commented: “Ezwim expects the Telecom Expense Market to grow in the UK and with the new Glasgow office, the company is well positioned to take advantage of this. The opening of a Glasgow-based office reinforces Ezwim’s international expansion plans and supports the company’s UK and multinational customer base. The new office is a fantastic move for Ezwim and means the company is well placed to take advantage of continued growth in the UK market.”

Ends.

For further information, please contact:

Wendy van Meer, Marketing Manager
+31 (0)20 888 4388
wvanmeer@ezwim.com

NOTES TO EDITORS
Ezwim was founded in 2001 and is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to telecom operators.

TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 1,000,000 end users through its secure internet applications in an on-demand business model. Customers include Capgemini, Mexx, Epson and Tyco Electronics, as well as service providers Orange and Telfort.

AMSTERDAM, September 3 2007/PRNewswire/

Ezwim the leading Software-as-a-Service (SaaS) provider for Telecom Expense Management services, today announced the launch of Total Telecom Management 8.3 (TTM 8.3). The enhanced service enables Telecom Managers to get visibility into the rising telecom expenditures, visibility is essential to reducing cost and making forward-thinking decisions on telecom infrastructure build-outs like VOIP. TTM 8.3 reflects the evolving requirements of the Telecom Manager as enterprises continue to face increased telecom spending levels of over 8% per year because roaming, mobile data, and private usage is on the rise.
TTM 8.3 introduces three key enhancements that provide enhanced business intelligence, subscription advice and VOIP business cases on demand. The service automatically generates VOIP business cases based on actual telecom usage. This in-depth analysis of phone usage between offices and between fixed lines and mobiles offers a sound basis for strategic decision making to engage in VOIP or to introduce Fixed-Mobile Convergence (FMC). In addition to the existing reports on usage and cost TTM 8.3 now also offers a powerful flexible report generator allowing customers to access custom made reports used in support of procurement or ad-hoc reporting. TTM 8.3 has the unique ability to offer subscription advise to ensure organisations are using the right operator price plan so telecom spend remains optimised throughout the contract period.

“TTM 8.3 enables our customers to reduce their telecom costs and helping them make better decisions to optimize their telecom resources” said Ron van Valkengoed, CEO of Ezwim. “The voice of our clients has been the driving force of this renewed service.”

ABOUT EZWIM
Ezwim, founded in 2001, is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to telecom operators.

TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 860,000 end users through its secure internet applications in an on-demand business model. Customers include Capgemini, Mexx, Epson and Tyco Electronics, as well as service providers Orange and Telfort.

Source: PR Newswire

“Enterprises continue to face increased mobile spend as roaming and mobile data is on the rise while having limited means to control the usage of it, the situation is further aggravated due to the increasing mobility of employees in combination with the use of more advanced mobile devices and mobile data; enterprises are able to save >20% by improving cost and service management,” said Ron van Valkengoed Managing Director of Ezwim, the leading European Software-as-a-Service (SaaS) provider that offers Telecom Expense Management (TEM) services to enterprises and Online Telecom Management (OTM) services to telecom operators.

In this report Current Analysis describes key enterprise challenges discussed at EVUA. A major theme for enterprises is identifying and changing employee behaviour. For example today it is common to use a mobile whilst being near a fixed line phone and use the mobile for both company and private calls. Most telecom-managers are only guessing how much use of the mobile phone is private although Tax laws stipulate that private usage is being taxed. Changing employee behaviour is a key challenge for bringing costs under control and this can only be done by creating a strong corporate-wide policy for managing mobile services. Today many enterprises do not have a central inventory nor a formal policy for managing mobile devices and have insufficient insight on the actual Total Cost of Ownership, device usage etc.

“During the EVUA event it became clear that enterprises want to act and take control of their telecom spend,” said Ed Vonk CEO of EVUA. “There is a continuing trend to centralise procurement and service management while getting the right support from Telecom Expense Management tools. This will allow enterprises to save millions of euros by controlling and directing usage and by making efficiency gains through for instance remote device management.”

Current Analysis recommends mobile operators to move beyond connectivity and offer a true end- to-end managed proposition. They should offer reporting tools to enable customers to understand the true costs of mobile services. Enterprises should be able to get billing information down to individual departments and users. Current Analysis recommends enterprises to gain control over mobile expense management by centralising procurement of mobile services and devices and consider the support from neutral third parties to offer detailed cost and usage reporting.
Current Analysis recognises Ezwim as a key Telecom Expense Management provider that can help enterprises to gain control over telecom expenses and management. Ezwim also offers a full range of online Telecom Management Services (OTM) to operators.

To download the full report, click here. (© 1997-2007 Current Analysis Inc. All rights reserved.)

ABOUT EZWIM
Ezwim, founded in 2001, is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to telecom operators.

TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.

Ezwim is a European market leader supporting more than 860,000 end users through its secure internet applications in an on-demand business model. Customers include Capgemini, Mexx, Epson and Tyco Electronics, as well as service providers Orange and Telfort.

For more information about Ezwim, please visit www.ezwim.com.