Ezwim launches Online Telecom Manager in SaaS model
Ezwim’s next generation service enables operators to offer enterprises unique electronic billing and analysis tools.
Ezwim (pronounced Easy-WIM), a leading Software-as-a-Service (SaaS) provider for Telecom Management services to operators and enterprises, today announces the launch of its Online Telecom Manager (OTM) service.
OTM is the first ever commercial Electronic Bill Presentment Service offered in a SaaS model enabling operators to deliver web-based bill presentment, advanced analysis, split billing, cost allocation, and fleet management services to enterprises.
Ezwim’s service boasts a service differentiator for operators as it supports the enterprise requirement for advanced telecom management tools that enable them to gain control over telecom spend through a web-based user-friendly service. OTM offers all the benefits of SaaS; low Total Cost of Ownership (TCO), managed service with strong Service Level Agreement (SLA), and continuous improvement of functionality and performance through customer insight. Additionally OTM can be operational within three months and offers seamless integration with the operator’s infrastructure.
Jean-Marc Provost, Product Manager at Ezwim, commented: “OTM allows operators to generate new revenue streams by offering advanced cost and service management services to enterprises, while reducing operational cost by eliminating the paper bill and making the Internet the first point of contact for bill enquiries. The SaaS model enables easy integration and Ezwim’s experience in supporting over a 1 million end users every month allows us the have the best service in terms of functionality, performance, and TCO.”
The launch of the Online Telecom Manager follows on from Ezwim’s recent international expansion with the opening of its Glasgow office. Ezwim is headquartered in Amsterdam – the Glasgow office is its second and will support Ezwim’s customers in the UK.
FOR FURTHER INFORMATION
Wendy van Meer, Marketing Manager
+31 (0)20 888 4388
Ezwim is a Software-as-a-Service (SaaS) provider, delivering Telecom Expense Management (TEM) services to enterprises and Online Telecom Manager (OTM) services to operators.
TEM services provide insight and telecom cost control, and simplifies the administration process by means of end user self-service. OTM services allow operators to offer electronic bill presentment, analysis, split billing, and fleet management to customers, leading to higher customer retention and lower operational cost.
Ezwim is a European market leader supporting more than 1,000,000 end users through its secure internet applications in an on-demand business model. Customers include Mexx, Epson, as well as service providers Orange and Telfort.